FAQ
General
- Yes. EZPZ Coffee uses only specialty grade arabica, each scoring 80 or above on the SCA cupping test, sourced from traceable farms and roasted fresh in Montreal.Specialty coffee is evaluated and regulated by the Specialty Coffee Association. A specialty coffee must score at least 80 on the cupping test and offer a certain level of traceability back to the washing station. At Ezpz, we only offer specialty coffees.
- No. You can choose whole bean or any grind size when placing your order.Not at all, you can choose your grind size when creating your order.
- EZPZ Coffee roasts all coffees at Canadian Roasting Society in the southwest of Montreal, Quebec, Canada.We roast all our coffees in the southwest of Montréal, at the Canadian Roasting Society.
- Third-wave coffee treats coffee as an artisanal product, emphasizing traceability, farming practices, and quality from farm to cup. It emerged on the US West Coast in the early 2000s.Third-wave coffee emerged on the West Coast of the United States in the early 2000s. This movement treats coffee as an artisanal, local product. It emphasizes farming practices, production methods, quality, and an understanding of every actor involved from farm to cup.
Coffee Preparation Tips
- Store your coffee in a cool, dry place away from direct sunlight. Do not refrigerate or freeze it, as this alters the flavor.Store your coffee in a cool, dry place, away from direct sunlight. Avoid refrigerating or freezing it, as this can alter the flavor.
- EZPZ coffees work well with any brewing method — pour-over, French press, espresso, and more.Our coffees work well with various brewing methods, pour-over, French press, espresso, and more.
- All EZPZ bags include a one-way valve that prevents oxidation. Reseal the bag after each use to keep your coffee fresh.All our bags are equipped with a one-way valve that prevents oxidation. Just reseal the bag after each use.
- With proper storage, your coffee stays fresh for 5 to 6 weeks after roasting. Grind right before brewing for best results.All our coffees are freshly roasted. We recommend grinding your coffee right before brewing to preserve its quality. With proper storage, your coffee will stay fresh for 5 to 6 weeks. After that, it may lose a bit of flavor (nothing dramatic), but nothing more.
Shipping & Delivery
- EZPZ Coffee ships across Canada and the USA. Shipping options and rates are calculated at checkout.We currently ship across Canada and offer international shipping in select regions. Shipping options and rates are calculated at checkout.
- Orders are processed within 3 to 4 business days, with delivery taking 3 to 5 days depending on your location.Orders are generally processed within 3–4 business days, with delivery times ranging from 3 to 5 days, depending on your location and the postal service.
Returns & Satisfaction
- All EZPZ Coffee products are final sale. Custom branded products cannot be returned.All our products are final sale.
Allergies & Dietary Information
- Yes. EZPZ Coffee contains no allergens, additives, or flavorings. It is naturally gluten-free and vegan.Yes, our coffee contains no allergens, additives, or flavorings. It is naturally gluten-free and vegan.
White Label & B2B
- Yes. Contact EZPZ Coffee to request a sample kit before placing your first white label order.Yes! We encourage it. Contact us and we'll send you a sample kit so you can taste and feel the quality before placing your first order.
- Yes. EZPZ Coffee develops custom ready-to-drink recipes tailored to your brand's taste profile and audience.Absolutely. Our team works with you to develop recipes that match your brand's taste profile and target audience.
- Yes. EZPZ Coffee has industry relationships and can help place your branded coffee in retail locations, hotels, and more across Canada.Yes, we have strong industry relationships and can help you get your branded coffee into retail locations, hotels, and more across Canada.
- Most white label bag orders are ready within 2 to 3 weeks from design approval. RTD and capsule orders take 4 to 6 weeks depending on volume.Most white label bag orders are ready within 2–3 weeks from design approval. Ready-to-drink and capsule orders may take 4–6 weeks depending on volume.